We recommend you book as early as possible to ensure you get your preferred day and time slot. In the event you would like a treatment outside our opening hours, please use the contact us form and we’ll try to accommodate you as best as possible.

The fastest and easiesy why to book any treatments is online where you will be directed to the app or Fresha site . Alternativley you can call 07521973903 and leave a message for Naomi and she will respond as soon as possable as she is usally with a client.

At Pure Rejuvenation we operate a 24-hour cancellation policy to change or modify your booking. Cancellations under 24 hours will be charged at 50% of the total booking. 75'% of the booking will be charged with less than 2 hours notice given.

Please inform your therapist as soon as possible as this may affect your treatment time. 100% of the appointment cost will be charged if you are late.

We prioritise your safety by implementing the following measures: Hand sanitiser is available upon arrival. We can wear a face mask during your treatment if you prefer. Surfaces and contact points (e.g., door handles) are sanitised between clients. Please note that cancellations due to COVID-19 within 24 hours of your appointment will still incur a charge.

We recommend you book as early as possible to ensure you get your preferred day and time slot. In the event you would like a treatment outside our opening hours, please use the contact us form and we’ll try to accommodate you as best as possible.

The fastest and easiesy why to book any treatments is online where you will be directed to the app or Fresha site . Alternativley you can call 07521973903 and leave a message for Naomi and she will respond as soon as possable as she is usally with a client. We have a minimum spend of £50 per home visit. We also cannot confirm any appointments without the minimum spend being met.

At Pure Rejuvenation we operate a 24-hour cancellation policy to change or modify your booking. For cancellations under 24 hours, the booking fee/treatment cost is 50%. When booking a mobile appointment and we arrive at the location and no one is home the therapist will wait 20 minutes after this time the full treatment cost will be charged at 100% of the booking.

Please have your parking permit ready for your therapist on the day if there are parking restrictions. Congestion charge is not covered. If you live within the congestion charging zone, there will be an additional charge.

Please inform your therapist as soon as possible as this may affect your treatment time, the therapist will wait upto 20 minutes after this time they will leave and 100% of the booking will be charged. The when running late the time will be taken off your treatment time and full treatment cost will be charged in full.

We prioritise your safety by implementing the following measures: Hand sanitiser is available upon arrival. We can wear a face mask during your treatment if you prefer. Surfaces and contact points (e.g., door handles) are sanitised between clients. Please note that cancellations due to COVID-19 within 24 hours of your appointment will still incur a charge.

No, you do not need to be completely undressed, you undress only to your comfort level and you have to leave your underwear on. In addition, you will be covered with a towel as well.

A full body treatment will be focusing on the back, neck, shoulders, arms, hands, legs and feet (excluding genital areas). You will be fully covered with a towel throughout the massage and will be only uncovered the area that going to be working on. Women should note that the breast area will not be massaged and will remain fully covered throughout the treatment to ensure your comfort and privacy.

Deep tissue treatment may cause a slight discomfort but it always has to be within your tolerance level. If you have areas of deep-rooted tension, there may be some discomfort as the therapist will work to remove blockages using Neuromuscular Technique on the trigger point areas. They will discuss the level of pressure begins and during the treatment and they will always work within your own personal comfort zone. This important thing to focus on is how great you are going to fell afterwards. There are many treatments that don’t cause any discomfort at all like a Swedish Relaxing Massage, Body Brush and Scrub Massage or Anti-Stress Massage.

It is highly recommended to drink several glasses of fresh water after the treatment to re-hydrate your muscles and to help flush out the toxins of your system which has been released during the massage.

You can receive treatments once a week, but the more treatments you have the more relaxed and healthy you would be. If you have an acute problem it is best to have 1 or 2 treatments a week over 4 to 5 weeks to speed up the recovery until you feel better. Otherwise, depending on your needs and your financial position, you could have a massage once a week, every 2 or 3 weeks or even once a month. If you receive regular massages may help to prevent many illnesses, injuries or even operations. Bear in mind that investing in your health is the best investment than ever.

Massage treatments are non-invasive, relaxing and natural treatments and are therefore generally considered safe for most people. Below are listed some contraindications when massage should not be performed at all: Fever Contagious diseases including any cold or flu Under the influence of drugs or alcohol Recent operations Skin diseases Undiagnosed lumps or bumps Inflammation, arthritis Cardiovascular conditions like thrombosis, phlebitis, heart condition Oedema Infections, Disease Straight after an accident or recent bone fractures.

Due to the increased risks of miscarriage during the first trimester, its advised that this type of massage is only suitable for women from their second trimester 12 week scan. If you are considering pregnancy massage, it’s always best to seek advice from your doctor or pre-natal care provider first. Pregnancy massage is particularly beneficial for women experiencing high levels of musculoskeletal pain associated with their pregnancy, as well as those who may be experiencing stress, anxiety or fatigue. Alongside its physical benefits, many women choose pregnancy massage as a way to improve their overall wellbeing and self-care during their pregnancy.

Pregnancy massage may not be appropriate for you if you are in the early stages of pregnancy, have experienced pre-term contractions or bleeding, have been designated by your doctor as a high-risk pregnancy or experiencing hypertension/high blood pressure. in this case we would ask for written consent from your care provider prior to any treatment.

We prioritise your safety by implementing the following measures: Hand sanitiser is available upon arrival. We can wear a face mask during your treatment if you prefer. Surfaces and contact points (e.g., door handles) are sanitised between clients. Please note that cancellations due to COVID-19 within 24 hours of your appointment will still incur a charge.

If you have had surgery or an accident that left a scar—such as a burn or a road traffic accident—you may benefit from scar therapy. Whether your scar is new or decades old, scar therapy can help. Your body continually renews its cells, and the combination of specialist scar massage and non-invasive medical devices we use can stimulate improvements in the scar and surrounding areas.

Wear comfortable clothing, such as tracksuits, shorts, or loose-fitting items, as the therapist will need access to the area around your scar. If your scar is in a more private area, like the bikini line (e.g., from a hysterectomy or caesarean), rest assured that your modesty will always be respected. Your underwear will remain on, and only the scar area and a small surrounding portion will be exposed for treatment.

The number of treatments required varies depending on the individual and the type of scar. Typically, 4–8 treatments are recommended over a period of 2–6 weeks, based on the age and condition of your scar. During your initial appointment, the therapist will conduct an assessment and discuss a personalised treatment plan. Most patients notice incremental improvements after each session.

Currently, most health insurance providers do not cover scar therapy as it is considered a form of massage therapy. However, exceptions do occur. We recommend checking with your provider to confirm, and we are happy to provide receipts for any appointments.

Yes, we treat many clients who have had surgery related to cancer. If you are still under consultant care, we will typically contact your consultant (with your permission) before starting treatment to ensure it is appropriate. In some cases, scar therapy can be beneficial post-surgery but before radiotherapy, as it may help reduce complications from scar healing and tissue fibrosis that can result from radiotherapy.

Scar therapy can begin once all scabs are gone and the skin has fully healed. For major surgeries or serious injuries, we may need to consult with your surgeon or doctor to ensure there are no concerns before starting therapy. Typically, scar therapy starts around 6–14 weeks after surgery, depending on the complexity of the procedure and your recovery. We recommend contacting us early so we can schedule your appointment and, if needed, communicate with your consultant.

No scar is too old for improvement! While scar tissue will never function exactly like pre-injury tissue and we can’t make your scar disappear, our treatments can still help improve the texture, appearance, and comfort of even decades-old scars.

We prioritise your safety by implementing the following measures: Hand sanitiser is available upon arrival. We can wear a face mask during your treatment if you prefer. Surfaces and contact points (e.g., door handles) are sanitised between clients. Please note that cancellations due to COVID-19 within 24 hours of your appointment will still incur a charge.